Chinese Speaker Customer Service Representative

17-11-2020 CyprusWork CyprusWork Cool

Limassol, Cyprus

Exinity

Responsibilities

Assist clients worldwide through a live support

Answer e-mails, assist with the opening of client accounts, amend existing accounts, maintain client records and liaise with appropriate departments

Demonstrate impeccable telephone etiquette and management

Handle back office queries

Support clients with technical and troubleshooting issues

Report to the management

Deal with complaints of a varying nature promptly and effectively

Provide support and troubleshooting on MetaTrader...

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