Customer Care Representative

9-11-2020 CyprusWork CyprusWork Cool

Nicosia, Cyprus

Mindgeek

We are seeking for a Customer Support Agent to be working in the call center department, the CSR (Customer Service Representative) upholds three key pillars of Customer Care: world-class customer service, retentions, and risk mitigation. This opening is for the evening shift (3pm-11pm) or overnight shift (11pm- 7am). Two consecutive days off but no weekends. What You'll Be Doing Responding to calls, chats and emails to serve customers and fulfill requests such as renewals and cancellations Investigating the root cause of...

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