Junior Complaints Handling Officer

Limassol, Cyprus

NPA Accounting Services Ltd

Key Duties / Responsibilities: Responsible for handling, investigating and resolving customers’ complaints within given time-frames Managing complaints in accordance with regulatory guidelines and Complaints Handling Policies on behalf of our Clients who are mainly Forex Companies. Response to internal Compliance . Consideration, evaluation and prompt consulting regarding Clients’ queries. Preparation/drafting of legal documents. Interface with regulators, examiners and outside legal counsel,...

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