FXVC - Call Monitoring Officer (Spanish speaking)

Due to continuous expansion of our operations, we currently seek a dynamic individual to assume the role of Call Monitoring Officer (Spanish speaking).  


Duties and Responsibilities

Monitoring recorded calls on a daily basis

Provides feedback data to management in structured report form

Quality Assurance Performance




Fluent in Spanish, both oral and written

Writing proficiency in English

Experience in report preparation

Good knowledge of...

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