FXVC - Call Monitoring Officer (Spanish speaking)



Due to continuous expansion of our operations, we currently seek a dynamic individual to assume the role of Call Monitoring Officer (Spanish speaking).  

 

Duties and Responsibilities

Monitoring recorded calls on a daily basis

Provides feedback data to management in structured report form

Quality Assurance Performance

Quantity/Deadlines.

 

Requirements

Fluent in Spanish, both oral and written

Writing proficiency in English

Experience in report preparation

Good knowledge of...


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