Team Leader – 24hr Assistance Control VAC-19208T

Our client a well established Insurance Company is looking to hire a person to fill the role of Team Leader for their 24hr Assistance Department.

The 24/7 Assistance Control Team Leader has the overall responsibility of the team operation. You are the first point of contact for the company’s customers requiring 24hrs Assistance via telephone. Your main responsibility is to guide customers who call for support throughout an event, filter the call and coordinate the teams which will attend at the scene; you will ensure that customers are offered proper service and support and that they go...

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