Retention Agent (german - swedish - portuguese - spanish)



Are you a self-motivated, fluent in the below-mentioned language, want to become part of a dynamic team? YOUR ROLE: As a  Retention Agent  you will: Regular contact with our existing clients; Ensure the highest level of Customer Service; Maintain and update our CRM; Work with clients to engage in FX opportunities; Follow up on any client matters; Relationship management; Liaising with relevant teams to ensure quality service delivery; Regularly report to management; Retain existing clients. Reporting to: Retention Team Leader/Retention Manager Reporting to the position: None...


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