Call Monitoring Officer

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Call Monitoring Officer
 © Cariesta 2020

Due to continuous expansion of our operations, we currently seek for a dynamic individual to assume the role of Call Monitoring Officer.  

Duties and Responsibilities

Monitoring recorded calls on a daily basis

Quality Assurance Performance


Provides feedback data to management

He will be required to have critical & logical thinking, analysis & research skills

Optional – Fast typing skills

Key Requirements

Knowledge of computer operations – Good Excel/World

Be a good listener

Ability to work...

The contents of this job ad including any associated images are © Cariesta 2020
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