Retention Representative (Swedish or German or Spanish or Portuguese or Italian speakers)



Responsibilities:

Regular contact with our existing clients

Ensure the highest level of Customer Service

Maintain and update our CRM

Work with clients to engage in FX opportunities

Follow up on any client matters

Relationship management

Liaising with relevant teams to ensure quality service delivery

Regularly report to management

Retain existing clients

Main requirements:

Demonstrated work experience in Client Retention and For...


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