Retention Officer

Job Responsibilities: •Assisting customers to open accounts and with queries regarding trading •Client communication via telephone or email •Develop and maintain strong client relationship •Focus on providing premium customer service •Approach challenges in a professional manner and achieves defined targets •Understanding the client’s needs in order to provide the required support Requirements: •At least 1 year of experience in Retention / Sales within the Forex industry •Excellent sales and communication skills •Fluency in English •Other languages such as German, Danish, Italian or Spanish...

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