Retention Officer (English, German, Dutch, Slovakian speaker
Job Description On behalf of our client, a Fintech start-up with a CySEC Licence, offering an advance platform to trade the financial markets, we’re looking for a proactive and outgoing person to fulfill the role of Retention Agent. Job Responsibilities Primary point of contact and client maintenance of valued clients Contact existing clients ensuring they receive the highest level of service Manage client relationships and satisfaction through proactive support, training, and incentive offerings, ensuring that clients have access to up-to-date market and pricing information Promote...