IT ADMINISTRATOR / HELPDESK TECHNICIAN



IT ADMINISTRATOR / HELPDESK TECHNICIAN

Job description, tasks

• Equip workplaces with the necessary hardware and software in preparation of new employees joining the company;

• Provide basic first line introductory training for new users (logins, network build up, outlook, etc.)

• Install and configure computer operating systems (Windows, Mac knowledge also preferred)

• Troubleshoot system and network problems as well as diagnose and solve hardware or software faults

• Provide support to end-users;

• If needed handle documentation creation, reporting needs both internally...


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Article Tags: administrator, helpdesk, technician,

 

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