Handling any Back Office requests from Sales/Retention regarding Deposits, Withdrawals, etc
Ensure that deposits, withdrawals and transactions pending are organized in order of priority, most often by time received, and process in as short time as possible,
Ensure sufficient familiarity and expertise with all payment methods to act as cover for other assistants,
Refer any complex issues to the Supervisor
Identify potentially unusual, suspicious or fraudulent transactions and refer these to the...