Czech/Slovak Retention Officer


• Primary point of contact and client maintenance of high value clients

• Contact existing clients ensuring they receive the highest level of service

• Maintaining the in house database

• Generating and retaining clients

• Following up on client matters

• Customer Service, including Customer retention and relationship


• Excellent knowledge of the Czech/Slovak language

• Previous online Retention experience is an advantage

• Ability to work in a fast-paced environment

• Be Computer literate

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